Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
  • Introducing...
    40 Words of Wisdom

    40 Words of Wisdom is a unique keepsake book featuring written entries and artwork created by residents around the nation sharing their words of wisdom, thoughts on care and creativity.

    Order Your Copy Now!
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

    Learn more about Ombudsmen
  • 2013 NORS Data Tables
    Now Available

    The 2013 NORS data tables are now available on the Administration on Aging website.

    Click to view the NORS data tables
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

ACL to hold ombudsman listening session on draft APS Guidelines

Posted: September 16th, 2015

Proposed Revisions to the Federal Nursing Home Regulations Now Published- Comments due by September 14, 2015

Posted: August 24th, 2015

New resources from the Consumer Voice for consumers and advocates on nursing home transitions

Posted: August 19th, 2015

Statewide Transition plans available from CMS for implementation of the HCBS Settings Rule

Posted: August 18th, 2015

All News and Press

Resource Center Updates

Put a STOP to Poor Care Webinar

Posted: November 19th, 2015

"Put a STOP to Poor Care" brochure

Posted: October 20th, 2015

September is Emergency Preparedness Month

Posted: September 8th, 2015

Ombudsman References in Proposed Federal Nursing Home Regulations

Posted: August 24th, 2015

Resource Library