Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

    Learn more about Ombudsmen
  • 2013 NORS Data Tables
    Now Available

    The 2013 NORS data tables are now available on the Administration on Aging website.

    Click to view the NORS data tables
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!
  • Now accepting entries for the Resident's Voice Challenge! October is
    Residents' Rights Month

    The 2015 Residents' Rights Month theme is Care Matters!

    Learn more

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

Proposed Revisions to the Federal Nursing Home Regulations Now Published- Comments due by September 14, 2015

Posted: August 24th, 2015

New resources from the Consumer Voice for consumers and advocates on nursing home transitions

Posted: August 19th, 2015

Statewide Transition plans available from CMS for implementation of the HCBS Settings Rule

Posted: August 18th, 2015

WHCOA Livestream Videos Now Available

Posted: July 31st, 2015

All News and Press

Resource Center Updates

Ombudsman References in Proposed Federal Nursing Home Regulations

Posted: August 24th, 2015

View Webinar on Identifying, Preventing, and Responding to Bullying in Long-Term Care Facilities

Posted: July 29th, 2015

Side-by-side of the Long-Term Care Ombudsman Program Final Rule with the Pertinent Preamble Language now Available

Posted: July 10th, 2015

New issue of the Ombudsman Outlook available

Posted: June 22nd, 2015

Resource Library