Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!
  • Tips for Using the
    NORC Website

    The NORC website is filled with information, resources, news from local and state long-term care ombudsman programs, best practices, and interesting stories to support and inform LTCO across the country. Learn how to better navigate the website with these helpful tips!

    Learn more!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

Dehydration—A Silent Signal for Help

Posted: July 5th, 2017

Ohio Website Shows Where Nursing Homes Excel and Fall Short

Posted: June 20th, 2017

June 15 is World Elder Abuse Awareness Day

Posted: June 15th, 2017

Ohio State Ombudsman, Beverley Laubert, is interviewed by News5 about Ohio nursing home quality

Posted: May 12th, 2017

All News and Press

Resource Center Updates

LTCOP Volunteer Management: Model Materials and Sharing Best Practices

Posted: June 1st, 2017

Ombudsman Outlook May 2017

Posted: May 31st, 2017

LTCOP Rule: Identifying and Addressing Individual Conflicts of Interest

Posted: April 25th, 2017

LTCOP Rule: Supporting Person-Centered Advocacy- Complaint Investigations and Abuse Reporting

Posted: March 30th, 2017

Resource Library