Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
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    We will share resources, news from local and state long-term care ombudsman programs, best practices, and interesting stories to support and inform LTCO across the country.

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  • Introducing...
    40 Words of Wisdom

    40 Words of Wisdom is a unique keepsake book featuring written entries and artwork created by residents around the nation sharing their words of wisdom, thoughts on care and creativity.

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  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

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  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

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News and Press

10 FAQs: Medicare's Role in End-of-Life Care

Posted: December 14th, 2015

Sarah Slocum, MI SLTCO, is Interviewed

Posted: December 2nd, 2015

Emergency Preparedness and Response: Model Policies and Procedures for SLTCOP

Posted: December 1st, 2015

ACL to hold ombudsman listening session on draft APS Guidelines

Posted: September 16th, 2015

All News and Press

Resource Center Updates

Resident-to-Resident Elder Mistreatment in Nursing Homes: Findings from the First Prevalence Study

Posted: February 3rd, 2016

Ombudsman Outlook January 2016

Posted: February 1st, 2016

Long-Term Care Ombudsman Services to Tribal Elders (TA Brief: Technical Assistance for LTCO Practice)

Posted: February 1st, 2016

Put a STOP to Poor Care Webinar

Posted: November 19th, 2015

Resource Library