Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Be Prepared:
    Emergency Preparedness Resources

    In light of recent natural disasters across the country, review important emergency preparedness resources.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Hawaii State Ombudsman, John McDermott, Participates in PBS Broadcast

Posted: February 15th, 2018

Article Published in AgingToday on Emergency Preparedness

Posted: February 13th, 2018

Illinois Ombudsmen Advocate against Resident “Dumping”

Posted: February 12th, 2018

Ohio Ombudsman Advocates for Not Discharging a Resident to a Homeless Shelter

Posted: February 7th, 2018

All News and Press

Resource Center Updates

New Training Materials Available on Abuse and the Revised Nursing Home Regulations

Posted: February 20th, 2018

New Issue Page on Younger Residents

Posted: February 8th, 2018

February NORC Notes: A Basic Curriculum to Prepare Long-Term Care Ombudsman Program Representatives

Posted: February 1st, 2018

2017 NORC Evaluation Results

Posted: January 31st, 2018

Resource Library