Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Be Prepared:
    Emergency Preparedness Resources

    In light of recent natural disasters across the country, review important emergency preparedness resources.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Florida Ombudsmen on UnivisionSalud Facebook Live Video

Posted: December 20th, 2017

Tennessee Long-Term Care Ombudsman Program on the News

Posted: December 18th, 2017

Minnesota StarTribune Publishes 5-Part Series on Elder Abuse

Posted: December 7th, 2017

The Michigan Long-Term Care Ombudsman Program Published Residents’ Rights Bookmarks

Posted: October 5th, 2017

All News and Press

Resource Center Updates

Improving the NORC Website

Posted: January 12th, 2018

Ombudsman Outlook December 2017

Posted: December 21st, 2017

New Monthly Email: NORC Notes

Posted: December 4th, 2017

Tip Sheet - LTCOP Advocacy in ALFs:Training for Ombudsman Program Representatives

Posted: October 23rd, 2017

Resource Library