Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

    Learn more about Ombudsmen
  • 2013 NORS Data Tables
    Now Available

    The 2013 NORS data tables are now available on the Administration on Aging website.

    Click to view the NORS data tables
  • Now accepting entries for the Resident's Voice Challenge! October is
    Residents' Rights Month

    The 2015 Residents' Rights Month theme is Care Matters!

    Learn more

Locate an Ombusdsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

The National Nursing Home Social Work Network offering four webinars this spring

Posted: March 23rd, 2015

Webinar now available: Involuntary Transfer and Discharge from Nursing Homes: Prevention, Advocacy, and Appeals

Posted: February 24th, 2015

Agenda available for the White House Conference on Aging (WHCoA) regional forum in Tampa, FL

Posted: February 17th, 2015

CMS announces revisions to Nursing Home Compare 5 -Stare Quality Rating System

Posted: February 13th, 2015

All News and Press

Resource Center Updates

Overview of LTCOP rule now available

Posted: March 23rd, 2015

Recording available for webinar on the Long-Term Care Ombudsman Program Final Rule

Posted: March 3rd, 2015

New issue of the Ombudsman Outlook available

Posted: January 30th, 2015

Policy to Practice: CMS Guidance and Proposed Rules to Ensure Rights of Same-Sex Spouses

Posted: January 7th, 2015

Resource Library