Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • ACL Needs Your Feedback on DRAFT Principles for a Person-Centered Approach

    ACL, has drafted a set of principles to guide their work, and to enhance existing programs and services related to serious or advanced illness for older adults and people with disabilities. Now ACL needs your feedback.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Tips for Using the
    NORC Website

    The NORC website is filled with information, resources, news from local and state long-term care ombudsman programs, best practices, and interesting stories to support and inform LTCO across the country. Learn how to better navigate the website with these helpful tips!

    Learn more!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

Hawaii State Ombudsman, John McDermott, Discusses a Bill that Will Allow Him to Hire 3 Staff Members

Posted: March 24th, 2017

Rhode Island Long-Term Care Ombudsmen Were Featured in PrimeTime Magazine

Posted: March 22nd, 2017

DRAFT Principles for a Person-Centered Approach to Serious or Advanced Illness

Posted: March 21st, 2017

Illinois State Ombudsman, Jamie Freschi, on Resident Dumping and Two Bills to Protect Residents

Posted: March 21st, 2017

All News and Press

Resource Center Updates

Ombudsman Outlook February 2017

Posted: March 1st, 2017

Personal Safety Considerations (Program and Practice: LTCOP Advocacy in Assisted Living Facilities)

Posted: February 6th, 2017

Long-Term Care Ombudsman Programs and Protection & Advocacy Agencies Collaboration Toolkit

Posted: February 6th, 2017

Ombudsman Outlook November 2016

Posted: December 5th, 2016

Resource Library