Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

    Learn more about Ombudsmen
  • 2013 NORS Data Tables
    Now Available

    The 2013 NORS data tables are now available on the Administration on Aging website.

    Click to view the NORS data tables
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!
  • Now accepting entries for the Resident's Voice Challenge! October is
    Residents' Rights Month

    The 2015 Residents' Rights Month theme is Care Matters!

    Learn more

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News and Press

Updated 20 Common Nursing Home Problems and How to Resolve Them available now for FREE

Posted: July 24th, 2015

NASOP Statement on Senate passage of the OAA

Posted: July 23rd, 2015

Assistant Secretary Greenlee remarks on Senate OAA Reauthorization

Posted: July 20th, 2015

Older Americans Act Reauthorization Passes Senate

Posted: July 17th, 2015

All News and Press

Resource Center Updates

View Webinar on Identifying, Preventing, and Responding to Bullying in Long-Term Care Facilities

Posted: July 29th, 2015

Side-by-side of the Long-Term Care Ombudsman Program Final Rule with the Pertinent Preamble Language now Available

Posted: July 10th, 2015

New issue of the Ombudsman Outlook available

Posted: June 22nd, 2015

Advance Care Planning for Residents - Role and Responsibilities of Long-Term Care Ombudsmen

Posted: June 16th, 2015

Resource Library