Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

    Learn more about Ombudsmen
  • 2013 NORS Data Tables
    Now Available

    The 2013 NORS data tables are now available on the Administration on Aging website.

    Click to view the NORS data tables
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!
  • Now accepting entries for the Resident's Voice Challenge! October is
    Residents' Rights Month

    The 2015 Residents' Rights Month theme is Care Matters!

    Learn more

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

Arkansas Division of Aging and Adult Services participates in World Elder Abuse Awareness Day

Posted: June 23rd, 2015

NCMHA and OWL share updated mental health and aging resource list

Posted: May 19th, 2015

FEMA Mobile Application

Posted: April 16th, 2015

Watch a live webcast of the March 31st WHCOA Phoenix, Ariz. Regional Forum

Posted: March 30th, 2015

All News and Press

Resource Center Updates

New issue of the Ombudsman Outlook available

Posted: June 22nd, 2015

Advance Care Planning for Residents - Role and Responsibilities of Long-Term Care Ombudsmen

Posted: June 16th, 2015

View Webinar - Supporting Volunteer LTC Ombudsmen and Minimizing Risk

Posted: May 28th, 2015

Materials available for April 28 Webinar: Supporting Volunteer LTC Ombudsmen and Minimizing Risk

Posted: May 8th, 2015

Resource Library