Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • Be Prepared:
    Emergency Preparedness Resources

    In light of recent natural disasters across the country, review important emergency preparedness resources.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information. Watch this new video about the role of the ombudsman.

    Watch the video!
  • Long-Term Care Ombudsman Program
    Final Rule Published

    This rule provides the first regulatory guidance for States' Long-Term Care Ombudsman programs to provide clarity about implementation.

    Learn more!

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Minnesota StarTribune Publishes 5-Part Series on Elder Abuse

Posted: December 7th, 2017

The Michigan Long-Term Care Ombudsman Program Published Residents’ Rights Bookmarks

Posted: October 5th, 2017

Pennsylvania Ombudsman Program is celebrating Residents' Rights Month by doing Facebook Live Events

Posted: October 3rd, 2017

Rhode Island SLTCO Appeared on the Lieutenant Governor’s Cable TV Show

Posted: September 15th, 2017

All News and Press

Resource Center Updates

New Monthly Email: NORC Notes

Posted: December 4th, 2017

Tip Sheet - LTCOP Advocacy in ALFs:Training for Ombudsman Program Representatives

Posted: October 23rd, 2017

Exploring the Resources and Supports of the Paralysis Resource Center

Posted: October 18th, 2017

The Who, What, Where, Why, and How of the Long-Term Care Ombudsman Program

Posted: October 12th, 2017

Resource Library