Specialized Information for:

Nursing Homes Assisted Living/Board & Care Home and Community Based Services
  • October is
    Residents' Rights Month!

    Residents' Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor residents living in all long-term care facilities. The theme for Residents' Rights Month 2015 is "CARE Matters."

    Learn More About Residents' Rights Month
  • Introducing...
    40 Words of Wisdom

    40 Words of Wisdom is a unique keepsake book featuring written entries and artwork created by residents around the nation sharing their words of wisdom, thoughts on care and creativity.

    Preorder Your Copy Now!
  • Ombudsmen are dedicated to enhancing the lives of long-term care residents What is an Ombudsman?

    Ombudsmen advocate for residents' rights and quality care; educate consumers and providers; resolve residents' complaints; and provide information to the public on nursing homes and other long-term care facilities and services.

    Learn more about Ombudsmen
  • 2013 NORS Data Tables
    Now Available

    The 2013 NORS data tables are now available on the Administration on Aging website.

    Click to view the NORS data tables

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

ACL to hold ombudsman listening session on draft APS Guidelines

Posted: September 16th, 2015

Proposed Revisions to the Federal Nursing Home Regulations Now Published- Comments due by September 14, 2015

Posted: August 24th, 2015

New resources from the Consumer Voice for consumers and advocates on nursing home transitions

Posted: August 19th, 2015

Statewide Transition plans available from CMS for implementation of the HCBS Settings Rule

Posted: August 18th, 2015

All News and Press

Resource Center Updates

September is Emergency Preparedness Month

Posted: September 8th, 2015

Ombudsman References in Proposed Federal Nursing Home Regulations

Posted: August 24th, 2015

View Webinar on Identifying, Preventing, and Responding to Bullying in Long-Term Care Facilities

Posted: July 29th, 2015

Side-by-side of the Long-Term Care Ombudsman Program Final Rule with the Pertinent Preamble Language now Available

Posted: July 10th, 2015

Resource Library