Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • National Volunteer Appreciation Week
    April 23 - 29, 2017

    National Volunteer Week is a perfect time to say thanks for volunteering with your program and making a difference in the lives of the residents.

    Learn more
  • ACL Needs Your Feedback on DRAFT Principles for a Person-Centered Approach

    ACL, has drafted a set of principles to guide their work, and to enhance existing programs and services related to serious or advanced illness for older adults and people with disabilities. Now ACL needs your feedback.

    Learn more
  • Resources on the Revised
    Nursing Facility Regulations

    On October 4, 2016, the final regulations for nursing homes participating in the Medicare and/or Medicaid programs were published in the Federal Register.

    Learn more
  • Tips for Using the
    NORC Website

    The NORC website is filled with information, resources, news from local and state long-term care ombudsman programs, best practices, and interesting stories to support and inform LTCO across the country. Learn how to better navigate the website with these helpful tips!

    Learn more!

Locate an Ombudsman, Citizen Advocacy Group and other resources near youVisit our map

News and Press

The Oregonian Interviewed Oregon State Long-Term Care Ombudsman Fred Steele

Posted: April 26th, 2017

Hawaii State Ombudsman, John McDermott, Discusses a Bill that Will Allow Him to Hire 3 Staff Members

Posted: March 24th, 2017

Rhode Island Long-Term Care Ombudsmen Were Featured in PrimeTime Magazine

Posted: March 22nd, 2017

DRAFT Principles for a Person-Centered Approach to Serious or Advanced Illness

Posted: March 21st, 2017

All News and Press

Resource Center Updates

LTCOP Rule: Identifying and Addressing Individual Conflicts of Interest

Posted: April 25th, 2017

LTCOP Rule: Supporting Person-Centered Advocacy- Complaint Investigations and Abuse Reporting

Posted: March 30th, 2017

Ombudsman Outlook February 2017

Posted: March 1st, 2017

Personal Safety Considerations (Program and Practice: LTCOP Advocacy in Assisted Living Facilities)

Posted: February 6th, 2017

Resource Library