Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

NORC Notes

NORC Notes is a monthly email reminder of available resources on the NORC website and tips for how your program can use them. If you would like to sign-up to receive the NORC Notes, email ombudcenter@theconsumervoice.org.

Archived Notes


July 2, 2018 -  Emergency Preparedness

June 1, 2018 - Elder Mistreatment and Responding to Allegations of Abuse

May 1, 2018 - Resources for Consumers

April 2, 2018 - Volunteer Retention and Recognition

March 1, 2018 - The Long-Term Care Ombudsman Program and Systems Advocacy

February 1, 2018 - A Basic Curriculum to Prepare Long-Term Care Ombudsman Program Representatives for Effective Advocacy

January 4, 2018 -  Self-Evaluation of the Long-Term Care Ombudsman Program


December 1, 2017 - Long-Term Care Ombudsman Program Advocacy in Assisted Living Facilities: Tips for Training Program Representatives

November 1, 2017 - Program Promotion