Discussion on Treatment and Workplace Conditions for Direct Care Workers

May 24, 2022 - May 24, 2022        

Join your colleagues from across the country to share your observations related to workforce conditions in long-term care (LTC) settings and how it impacts the quality of life and care of residents with representatives from ADvancing States, the National Long-Term Care Ombudsman Resource Center (NORC), and the National Consumer Voice for Quality Long-Term Care (Consumer Voice). 

ADvancing States will share information from their recent work regarding workplace conditions, specifically about the treatment of direct care workers (DCWs) in long-term care (LTC) settings. As will be discussed, there is a broader trend of increased incidents of workplace violence in the health care sector, especially for hospitals and LTC facility settings. Concurrently, there is a significant workforce shortage for DCWs and other support professionals. We know that pay and benefits are an important component of this, but that is likely not the whole story. Workplace treatment and recruiting and retention of these workers may be connected.

Directly related to the workforce issues, Consumer Voice staff will share information regarding the opportunity to comment in response to the Centers for Medicare & Medicaid Services (CMS) request for information about the implementation of a minimum staffing standard in nursing homes. 

Following these presentations, attendees will have the opportunity to share successes and challenges they have observed in LTC settings.

Closed captioning will be available during the webinar. To enable closed captioning or download the live transcript after the webinar, select "Live Transcript" at the bottom of your screen during the webinar.

Audience: State Ombudsmen and program representatives are encouraged to attend.

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