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We Have Unique Roles, But Often Support the Same Consumer: LTCOP and APS Collaboration

September 15, 2022 - September 15, 2022        

Join this webinar to learn how Long-Term Care Ombudsman programs (LTCOP) and Adult Protective Services (APS) can work together to better serve people living in long-term care facilities. Programs from three states will share how their collaboration enhanced staff and community partners’ knowledge about each program, provided training regarding sexual abuse and exploitation of long-term care residents, and assisted individuals involuntarily discharged from facilities.

Audience: This webinar is intended for Long-Term Care Ombudsman program representatives and Adult Protective Services (APS) staff.

Speakers: Amity Overall-Laib, Director, NORC; Maria Greene, NORC consultant; Andy Capehart, Senior Business Analyst/Subject Matter Expert, APS TARC; Jennifer Spoeri, Executive Director, NAPSA; Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living; Sandra Jenkins, Alaska APS, Stephanie Wheeler, Alaska State Long-Term Care Ombudsman; Cheryl Hennen, Minnesota State Long-Term Care Ombudsman; and Bill Whited, Oklahoma State Long-Term Care Ombudsman.