Webinar Are You Ready? Ombudsman Program Emergency Preparedness and Response

February 23, 2022        

Webinar: Are You Ready? Ombudsman Program Emergency Preparedness and Response
When: Wednesday, February 23, 2022 | 3:00 - 4:30 pm ET

Participants will learn how Ombudsman programs may better serve residents of long-term care facilities by being prepared for emergencies and how to best respond to them. Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living, will share the federal perspective regarding the role of Ombudsman programs in emergency preparedness and response and two states will discuss recent disasters and their practices before and after the disasters. Also, NORC will share a new training resource for basic Emergency Preparedness and guidance for the Ombudsman program’s role in assisting residents. Ombudsman programs may customize this new resource with specific state and/or local information and use it during initial certification training or annual in-service (continuing education) training.

Audience: This webinar is intended for State Ombudsmen and Ombudsman program representatives (paid or volunteer).

Speakers: Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living (ACL); Amity Overall-Laib, Director, NORC; Sherry Culp, Kentucky State Ombudsman; Leah McMahon, Colorado State Ombudsman; Erica Corson, Regional Ombudsman, Colorado; and Maria Greene, NORC Consultant.

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