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Webinar on The Role of the Long-Term Care Ombudsman Program in Nursing Facility Closures

April 25, 2023 - April 25, 2023

Each year, many nursing facilities across the country close their doors. Closures disrupt the lives of the residents living there and too often become chaotic in a variety of ways. The Long-Term Care Ombudsman program (LTCOP) can assist with ensuring that residents receive appropriate notice and that their rights are protected during the closure process. This webinar explored the role of the LTCOP, reviewed the federal requirements facilities and the state survey agencies must follow, and introduced a new resource. Participants heard from LTCOP representatives in Kentucky and Iowa.

Speakers: Amanda R. Hamilton, FIVCO District Long-Term Care Ombudsman, Ashland, KY; Pam Railsback, Iowa Local Long-Term Care Ombudsman, Des Moines, IA; Lori Smetanka, Executive Director, National Consumer Voice for Quality Long-Term Care; Carol Scott, Manager, LTC Ombudsman Program and Policy, National Ombudsman Resource Center