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Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Latest News

DC State Ombudsman, Mark Miller, Quoted in USA Today on the Updated CMS Visitation Guidance

March 12, 2021

USA Today featured D.C. State Long-Term Care Ombudsman, Mark Miller, in their article 'Just cruel at this point': Nursing homes push to reopen for visits, hugs after COVID-19 vaccine. The article highlights stories of resident experiences during COVID-19 and updates on where we go from here after the release of the March 10 CMS guidance. “Many residents have said they feel like prisoners,” said Mark Miller. He noted that in most states representatives have spent the year locked out of facilities they would routinely visit to monitor conditions and assess complaints. The result has contributed to a nearly 20% decline in the complaints logged last year into the Washington ombudsman office Miller directs.

Connecticut Statewide Coalition of Presidents of Resident Councils Provide Support For S.B. 973 Video

March 11, 2021

This video from Connecticut was made with the help of E-Board members in support of S.B 973, a bill moving forward in Connecticut that would give residents and family members the right to be heard on policy and regulatory changes that impact their lives.

Michigan State Ombudsman, Salli Pung, Interviewed on Nursing Home Visitation During COVID-19

February 17, 2021

Michigan State Long-Term Care Ombudsman, Salli Pung, was interviewed by the Bridge Michigan on nursing home visitation during COVID-19. Salli discussed how there are instances where residents are near end-of-life and visitation is clearly allowed, but nursing homes are still not allowing visitation.

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