Diversity, Equity, Inclusion & Accessibility (Racial & Ethnic Inequities)

Diversity, equity, inclusion, and accessibility (DEIA) are essential elements for creating a foundation that ensures fair treatment and full participation of all individuals, especially those that have been underrepresented and marginalized.

NORC Resources

Diversity, Equity, Inclusion, and Accessibility (DEIA) Self-Assessment for Long-Term Care Ombudsman Programs (July 2024)
This self-assessment checklist is designed to introduce DEIA terminology to Long-Term Care Ombudsman Program (LTCOP) operations and activities; provide a starting point for program management, advocacy, and outreach with a DEIA lens; and assist LTCOPs in identifying areas for growth in ensuring equitable and inclusive services. This is an introduction, not a comprehensive list of considerations when recruiting, hiring, and supporting staff and volunteers; serving residents; conducting systems advocacy; providing consumer education; and other program activities. Fillable Version.

Diversity, Equity, Inclusion, and Accessibility (DEIA) and the Ombudsman Program (July 2024)

***This webinar discusses how individuals representing historically marginalized communities are impacted (both as residents in long-term care and Ombudsman program representatives) and shares examples of racist treatment, including racial slurs.*** 

• PowerPoint

This webinar covered how to thoughtfully and purposefully start to focus on DEIA principles internally; how your program (and the residents you serve) will benefit when you apply a DEIA lens to your management, processes, and advocacy; and a local perspective on experiences and considerations. NORC also introduced a tool for program self-assessment.