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April NORC Notes: Volunteer Retention and Recognition

April 2nd, 2018

In 2016, 7,331 certified volunteer Ombudsman program representatives contributed 609,843 hours of service to Ombudsman programs across in the country (according to the NORS data). The Independent Sector determined the estimated value of a volunteer hour in 2016 was $24.14. For the Ombudsman program, that is over $14 million of assets due to volunteer service! The purpose of this NORC Notes email is to provide Ombudsman programs with tools and strategies that promote retention of skilled and effective Ombudsman program representatives and to provide recognition tips and examples from other programs.

Read the full NORC Notes here.