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May NORC Notes: Tips for Ombudsman Programs on Successful Communication During COVID-19

May 3rd, 2021

The COVID-19 pandemic has caused Ombudsman programs and others to adjust their communication strategies with residents, families, providers, and the public, as well as think of creative ways to connect with each other. The May NORC Notes includes tips and examples to promote effective and successful communication.

Read the May NORC Notes.