Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

NORC Library

National Volunteer Week: April 17 - 23, 2022

April 18th, 2022

What is your program doing to recognize the volunteers who give their time to visit and advocate with, and for, individuals that live in long-term care facilities? This week is National Volunteer Week and a perfect time to say thanks for volunteering with your program and making a difference in the lives of the residents.

In federal fiscal year 2020, 5,152 volunteers trained and designated to investigate and resolve complaints, contributed 250,514 hours of service to Ombudsman programs across in the country (according to the NORS data). The Independent Sector determined the estimated value of a volunteer hour in 2020 was $27.20. For the Ombudsman program, that is $6.8 million of assets due to volunteer service!

Due to the dedicated service of these volunteers, resident access to the Ombudsman program is enhanced significantly and thousands of residents receive information about their rights and have assistance and support in resolving their concerns.

Thank Your Volunteers

Thank your volunteers and recognize their work publicly by sending NORC brief messages of appreciation for their dedicated advocacy (e.g., examples of their advocacy, years of service, photos). We will post your message on our website, via social media, and highlight the submissions on our home page. Email your submissions to ombudcenter@theconsumervoice.org.