NORC Library

NEW! Residents' Rights Education Materials

October 12th, 2021

NORC and Consumer Voice published new consumer education materials regarding nursing home residents' rights.

Ombudsman programs can use these materials as a training toolkit for:

• Community education;
• Training for Resident and Family councils;
• Training for facility staff; and
• Initial training for Ombudsman program staff and volunteers.

Prezi - A Prezi is a visual storytelling alternative to a PowerPoint presentation. The Residents' Rights Prezi uses the map-like layout to provide an overview of residents’ rights overview, tips for exercising rights, and how to take action. The Prezi is available as a video with a voiceover or as a clickable presentation without the voiceover to be used with this script.

PowerPoints - This toolkit also includes a PowerPoint for consumer education and a PowerPoint for in-service training.

Fact Sheet - This fact sheet was developed for long-term care consumers to inform them about their rights.

All materials are available on the Consumer Voice website here and on the NORC website here. Additional residents' rights materials can be found here and FAQs related to residents' rights can be found here.