NORC Library

State LTC Ombudsman Program: 2019 Revised Primer for State Agencies

April 8th, 2019

The State Long-Term Care Ombudsman Program: 2019 Revised Primer for State Agencies is now available.  The primer was prepared by the National Association of States United for Aging and Disabilities (NASUAD).  It is intended to support State Agency Directors to understand the unique role of the State Long-Term Care Ombudsman Program.

“We are pleased to share the revised Ombudsman program primer for State Agencies and are grateful for NASUAD’s work on this resource, " said Amity Overall-Laib, Director of the National Long-Term Care Ombudsman Resource Center.  "The primer was designed to assist State Agencies in quickly understanding the unique role of the Ombudsman program and State Agencies’ responsibilities for the program per the Older Americans Act and State Long-Term Care Ombudsman Programs Final Rule. We hope State Agency Directors will use this primer as an introduction to this one-of-a-kind advocacy program and to foster or further enrich communication with Ombudsmen."

Access the primer here.