NORC Library

The Who, What, Where, Why, and How of the Long-Term Care Ombudsman Program

October 12th, 2017

View the slides as a PDF or PowerPoint.

This webinar reviews the Long-Term Care Ombudsman Program responsibilities required by federal law so the information is applicable in every state. Attendees gained an understanding about what the LTCOP does, who the LTCOP serves, and how to work with the program. Additionally, the webinar shares information about the National Long-Term Care Ombudsman Resource Center (NORC) and resources available for LTCOPs and the long-term care residents they serve.