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East Texas Ombudsmen Promote the Volunteer Program

December 10, 2019

The East Texas Ombudsman program promotes the volunteer program in a video published by CBS19. The program is in need of more volunteers immediately. “I would love to be able to start training classes in January,” said Valerie Rushing, Ombudsman Program manager. “I’m just waiting for people to reach out to me and let me know they’re interested.” "People in a nursing home are relevant. They are human, they need help," said volunteer Don Campbell. Volunteer ombudsman also receive and investigate complaints made by, or on behalf of, residents or their families. Since many residents do not receive regular visitors or have close relatives, it may be difficult for them to enlist advocates.