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Resident Council Handbook from the Florida Ombudsman Program

February 08, 2019

Residents in a facility can join to form a united consumer voice which can communicate concerns to facility administrators and work for resolutions and improvements by forming a resident council. Resident councils can play a crucial role in voicing concerns, requesting improvements, supporting new residents and supporting facility efforts to make care and life in the facility the best it can be.

This resident council handbook from the Florida Ombudsman program serves as a guide to building a strong resident council.

Share with NORC any materials your program has created related to resident councils by emailing ombudcenter@theconsumervoice.org!