Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Latest News

Ohio LTC Ombudsman, Nate Cyrill, Raises Awareness About Resident’s Stimulus Checks

June 24, 2020

Ohio Long-Term Care Ombudsman, Nate Cyrill, is interviewed by News 5 Cleveland and raises awareness about resident’s stimulus checks. They’re already at high risk from COVID-19 and usually unable to visit with loved ones. Now, advocates for the elderly want to raise awareness about seniors’ stimulus checks or Economic Impact Payments (EIPS). 'That money is theirs' "We want people to be aware that they should have received them and that that money is theirs," said Nate Cyrill, Program Director, Long Term Care State Ombudsman.

The New York Times Interviews Ombudsmen on Resident Dumping

June 21, 2020

The New York Times published an article on involuntary transfers and discharges during the Coronavirus pandemic stating that facilities are clearing out less-profitable residents to make room for residents who would generate more revenue: patients with COVID-19.

Nevada State Ombudsman, Jennifer Williams-Woods, is Interviewed on Handling Complaints from Afar During COVID-19

June 15, 2020

While the shift has kept residents safer, it’s made the staff’s jobs more challenging, Williams-Woods said. When they receive a complaint, the staff has to rely on phone calls, coupled with video chats, to investigate; the documents they would have asked for in person are now faxed over or emailed by the facility. Additionally, Ombudsman staff might notice something awry or a resident might share something with them during a routine in-person visit to a facility.

Previous Page   |  Next Page