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Emergency Preparedness

NORC Resources
Federal Requirements, Resources, and Reports

NORC Resources

Long-Term Care Ombudsman Program Role in Emergency Preparedness and Response: The Basics (updated September 2025)
These training materials provide a basic training regarding the Long-Term Care Ombudsman program (Ombudsman program) role emergency preparedness and response. The materials may be used in initial certification training or in-service (continuing education) training. The training provides a brief explanation of emergency preparedness; basics of emergency preparedness for individuals, long-term care facilities, residents, and Ombudsman programs; the role of the Ombudsman program in emergency response; and additional resources. The training materials include a PowerPoint and a video. Ombudsman programs may customize the PowerPoint with specific state and/or local information. The content is the same in both resources; however, you may use them differently as described in the training instructions.

Federal Requirements, Resources, and Reports

CMS

CMS Emergency Preparedness

Additional information and resources can be found on the CMS website.

ACL

Emergency Preparedness and Response: Model Policies and Procedures for State Long-Term Ombudsman Programs

Capacity-Building Toolkit for including Aging & Disability Networks in Emergency Planning

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