NORC Library

Webinar and Training Materials Available: Are You Ready? Ombudsman Program Emergency Preparedness and Response

February 23rd, 2022

Are You Ready? Ombudsman Program Emergency Preparedness and Response (February 23, 2022)

Webinar Materials

• PowerPoint
• Long-Term Care Ombudsman Program Role in Emergency Preparedness and Response: The Basics (Instructions, Training PowerPoint, Training Video)
• Emergency Preparedness Issue Page
• NORC Webinar: Emergency Preparedness: Ombudsman Program Advocacy and Facility Responsibilities (September 2018)
• Emergency Preparedness: Questions Consumers Should Ask

Participants learned how Ombudsman programs may better serve residents of long-term care facilities by being prepared for emergencies and how to best respond to them.

Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living, shared the federal perspective regarding the role of Ombudsman programs in emergency preparedness and response and two states discussed recent disasters and their practices before and after the disasters.

NORC shared a new training resource for basic Emergency Preparedness and guidance for the Ombudsman program’s role in assisting residents. Ombudsman programs may customize this new resource with specific state and/or local information and use it during initial certification training or annual in-service (continuing education) training.

Speakers:

• Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living (ACL)
• Amity Overall-Laib, Director, NORC
• Sherry Culp, Kentucky State Ombudsman
• Leah McMahon, Colorado State Ombudsman
• Erica Corson, Regional Ombudsman, Colorado
• Maria Greene, NORC Consultant

View the materials and listen to the recording »