Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Nursing Home Information to Share with Consumers

NORC Resources

Fact sheet: Nursing Home Discharges You’ve Been Told to Leave…Now What? 
This fact sheet was developed for long-term care consumers to inform them about their rights regarding involuntary discharges. This fact sheet can also be used in training by and for Ombudsman program representatives, for members of resident and family councils, facility-in-service training, and community education.

Put a STOP to Poor Care Brochure

Consumer Voice Resources

Piecing Together Quality Long-Term Care - A Consumer's Guide to Choices and Advocacy 
This guide from the National Consumer Voice for Quality Long-Term Care (the Consumer Voice) and accompanying fact sheets are designed for advocates and consumers who are currently receiving or who may in the future receive long-term services and supports in the community.  The purpose of these materials is to inform advocates and consumers about options for long-term services and supports, and to empower consumers - through education - to effectively advocate on their own behalf.

Audio Files:

Consumer to Consumer: Tips for a Successful Nursing Home Transition
Moving out of a nursing home and back into the community can be difficult.  The purpose of this Tip Sheet is to share suggestions for steps you can take to make your move go as smoothly as possible. These recommendations come directly from people who have already transitioned so you can learn from their experiences. This Tip Sheet is designed to be used along with a checklist that takes you step by step through what you can do before, during and after your move in order to make your transition a success.  The checklist is included with permission of the Independent Living Research Utilization (ILRU) and IL-NET.  Large font version.

Nursing Home Resident Conference Call Series
For the past three years, the Consumer Voice has hosted a series of free national conference calls for residents of nursing homes. They provided hundreds of residents across the country with education and resources to become empowered advocates for quality care and quality of life, both for themselves and for their peers who lack the capacity to self-advocate. Click on the links below to learn more about each call and to access pertinent informational handouts.

Consumer Voice Fact Sheets for Residents in Nursing Homes
This page has fact sheets on a variety of topics such as involuntary discharge, abuse and neglect, theft and loss, tips from other consumers on choosing a nursing home, and much more.