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Office Hour

Join NORC for our quarterly Office Hour. This is an opportunity to ask questions, share information, and have open conversations with your peers and NORC staff. Join the call and bring your questions and experiences.

Upcoming Topics:

  • November 18, 2:00 – 3:00 pm ET | Beyond the Data: How to Bring Resident Experiences to Life
    This month we will talk about the importance of documentation and data and highlight National Ombudsman Reporting System (NORS) resources. Speakers will review the basics of storytelling (structure, purpose, and impact) to help you highlight resident experiences in a way that resonates with lawmakers, funders, the media, potential volunteers, and communities. Attendees will have the opportunity to share their response to a story prompt, ask questions, and share best practices.
  • February 24, 2:00 – 3:00 pm ET | TBD
  • May 26, 2:00 – 3:00 pm ET | TBD
  • August 25, 2:00 – 3:00 pm ET | TBD

PLEASE READ: We record and post these calls, and you need to register to attend. If you are registered and attend at least 30 minutes of the call, you will receive a certificate of participation. These calls are open to all State Ombudsmen and their program representatives.

NOTE: Limited space is available. 

Register for the November 18th call »