Specialized Information for:
Nursing HomesAssisted Living/Board & Care Home and Community Based ServicesThe National Ombudsman Resource Center (NORC) is hosting a virtual office hour the last Wednesday of each month at 2:00 pm ET. This is an opportunity to ask questions, share information, and have open conversations with your peers and NORC staff. These Zoom calls do not include a structured presentation and are open to all State Ombudsmen and their program representatives. These calls will not be recorded and do not require registration. Limited space is available. Create a monthly calendar reminder on the last Wednesday of each month at 2:00pm ET, add this link in the description to join, https://us02web.zoom.us/j/85675114259.
Below is a list of resources mentioned in each call.
March - Successful Practices for Maintaining Boundaries for your Program
February - Maintaining Boundaries for your Role in the Ombudsman Program
January - Maintaining Boundaries and Staying in the Ombudsman Program Lane
December - NO VIRTUAL OFFICE HOUR
November - Nursing Home Involuntary Discharge Survey and Count: Survey of Long-Term Care Ombudsmen
October - Systems Advocacy and the Proposed Staffing Standard
September - Residents' Rights Month
August - Working with Survey Agencies
NOTE: Bev Laubert, National Ombudsman Program Coordinator, Administration for Community Living, provided the above presentation about the role and responsibilities of the LTCOP during the Association of Health Facility Survey Agencies (AHFSA) annual conference earlier this month.
July - Improving NORS Consistency
May - Sexual Expression and Intimacy
April - Facility Closures
March - Risk Management
February - Designing the Future of Inclusive Long-Term Care – Listening Session
January - Addressing Issues Due to Inadequate Staffing