Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

Ombudsman Training

Training for Ombudsman staff and volunteers is critical for maintaining an effective long-term care Ombudsman program. The National Long-Term Care Ombudsman Resource Center develops and collects materials and information that enhance and strengthen the training of paid and volunteer Ombudsman program representatives.

Materials included in this section have been either developed by the Center or have been shared with the Center by Ombudsman programs.

Documents Related to Ombudsman Program Training
 
Initial Certification Training Curriculum
 
Training Materials Created by NORC
 
Training Provided by NORC
 
NORC Webinars
 
Technical Assistance (TA) Talks
 
Certificates of Participation FAQs