Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services

2011 Trainings & Conference Calls/Webinars

Advocating for LGBT Long-Term Care Consumers: Resources for Long-Term Care Ombudsmen

Please click here for the audio of the webinar


NORS Training Series, Part 1-4  (September 2011 - March 2012)


Tips for Successful Volunteer Recruitment

This webinar is for all Ombudsmen responsible for volunteer management and features four presenters from a variety of program structures representing the state, local and volunteer ombudsman perspective. Kathie Gately, State Long-Term Care Ombudsman (AR), Darlene Cray, Volunteer Program Coordinator (NH), Juanita Beale, Volunteer Coordinator, King County (WA) and Diane Bishop, Certified Volunteer Ombudsman (OR) share their successful volunteer recruitment strategies (including online recruitment, creative recruitment advertising, collaboration with other agencies and innovative program materials). In addition to the materials shared by the presenters the webinar resources include a NORC Tip Sheet regarding volunteer program assessment, retention and program expansion.

View the webinar

PowerPoints:

NORC:

Materials from Kathie Gately, State Long-Term Care Ombudsman (AR)

Materials from Darlene Cray, Volunteer Program Coordinator (NH)

Materials from Juanita Beale, Volunteer Coordinator (WA)

Materials from Diane Bishop, Certified Volunteer Ombudsman (OR) 

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